Questions? 1-866-237-9608
Questions? 1-866-237-9608
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To place your order by phone call us at:
- North America (toll free): 1 866 237-9608
- International calls: 1 705 445-3505
To reach Customer Service directly about your existing order or with general questions about MendMeShopProducts:
- Call: 1 705 445-3505
- Email: Service@AidYourCTS.com
All MendMeShop products come with a 45 Day Money Back Guarantee from date of purchase. If you are not satisfied with your purchase, simply return the item in good condition within 45 days. Please include original receipt for a full refund (less shipping/ handling). For overseas orders, this guarantee is extended to 60 days as shipping time can be longer.
- Please call us before returning your MendMeShop products. We like to know your unit is coming back. North America (toll free): 1 866 237-9608 or International calls: 1 705 444-5659 for more information.
- Mail* it back to us at MendMeShop, 637 Hurontario St, Collingwood, Ontario, Canada L9Y 2N6
* Sending from the USA use the UNITED STATES POSTAL SERVICE DO NOT SEND BY UPS OR FED EX - it takes longer to clear through the border if out of country, and a customs tax will be added that you will be responsible for paying.
- You may wish to insure your shipment when mailing it. (We do!)
- On the shipping label, please mark clearly Return For Refund.
- Please include the name and original shipping address inside the box (sending your receipt is helpful).
- We will refund the purchase amount of the product when we receive the complete unit back - no questions asked.
- We will also refund the purchase amount of all UNOPENED ultrasound gels as well.
- We are not responsible for covering the cost of return shipping.
To return a ultrasound unit For Repair, under the 1 year warranty.
- Mail* it back to us at MendMeShop, 637 Hurontario St, Collingwood, Ontario, Canada L9Y 2N6
* Sending from the USA use the UNITED STATES POSTAL SERVICE DO NOT SEND BY UPS OR FED EX - it takes longer to clear through the border if out of country, and a customs tax will be added that you will be responsible for paying.
- Please mark the box clearly as Return For Repair
- Please include the name and original shipping address inside the box and your telephone number.
- Question regarding your warranty please call customer service at 1 866 237-9608.
AidYourCTS is committed to the helping of people who suffer from physical injuries and painful chronic conditions.
AidYourCTS.com is the online marketing for therapeutic products for tendon and ligament injuries and related ailments. Our purpose is to direct market only the best therapeutic products available to end users internationally through the internet. We serve as a single point of contact for people who seek addtional information about the products. This ensures proper information is provided regarding your particular medical conditions. We also maintain and develop other sites with information regarding the application of these and other therapeutic products for people who suffer from back pain, ligament injuries, tendonitis and other conditions. AidYourCTS.com is owned by IN.GENU design group located at 637 Hurontario Street, Collingwood, Ontario, Canada, L9Y 2N6
The Store at AidYourCTS.com will ensure that all transactions are securely handled. We ensure that your order is handled securely, filled properly and delivered promptly.
We believe so strongly in the value of our product that we offer a no hassle 100% money-back guarantee on every purchase. If you are not completely satisfied with your AidYourCTS products ship them back to us and we will refund the full purchase price.
All comments and feedback regarding this product are welcome. Please contact us through the appropriate channel listed posted above.
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Letters From Our Customers:
I developed tendonitis in my left wrist back in 6/07. I had a cortisone injection which only lasted 2 months. Then I had physical therapy for 2 months and it helped but I still had limited use and still felt a considerable amount of pain in my wrist. In December, I decided to try acupuncture. I finally started to find some relief but the she told me that it would be helpful if I applied some heat in order to increase the blood flow to the wrist. So I started to look in the internet and came upon your website. I purchased the left CTS infrared device and started using it in February. I can honestly say that now I currently have full mobility of my left wrist and no pain.
I would say that it took approximately a month and half to feel complete relief and I am grateful.
- Nancee Capote, NJ
I treated my left hand/wrist several times for carpal tunnel syndrome according to instructions. After suffering for months with this condition with literally no use of my left hand, it is now at least 80-90% better than it was. I can now pick things up and bend my hand backwards without pain or spasm up my forearm. I am impressed. Thanks for a great product.
- Robert Molzahn
Thank you you for your great customer service. Your product is excellent and your quick response to my requests is outstanding. I hope other people take advantage of your ultrasound since it compliments physical therapy and gives quicker results.
- Kathryn Hallock
As a CPGA Class "A" golf professional with a focus on golf specific conditioning I have found the Thermotex to be an effective tool in the management of recovery and recuperation from golf and training. The Thermotex is portable and effective. It can provide benefit to virtually any golfer, recreational or professional.
- Kendal Yonomoto, CPGA Class "A" Professional, Vancouver

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